Monday, August 8, 2016

The Full SERVPRO Water Damage Process

By: Steve Rone

Most calls that SERVPRO gets in Fort Myers are from first-time customers who are unfamiliar with the cleanup and restoration process.

Although a representative will typically go over the process with you in detail and in person after you've called, it's still for the best that you understand in advance the steps we take and why we take them in a water damage restoration job.

Arranging Service 

Within an hour of your reported damage, a SERVPRO representative will contact you with the intent of arranging services.

Mitigation Services 

Within four hours of your initial call, SERVPRO technicians should be on-site to locate the source of the problem if necessary, and shut it off. Stopping further damage from happening is important, so we prioritize getting to you quickly to stop further damage.

Explanation of Services and Pretesting 

A SERVPRO representative in uniform will come to you to explain necessary procedures and services, and discuss the details of the job. Once you are fully aware of the steps to be taken during the process, we begin pretesting, whereby we will examine and test every bit of the affected region for restorability and to evaluate how best to approach the job.

Paperwork and Legal Calls 

Within eight hours of your initial call, SERVPRO will be in contact with your Fort Myers adjuster, property manager, and any other necessary persons. This is to ensure a smooth legal process in line with regulations.

Cleaning and Restoration 

Once we and all other parties are in agreement of the work to be done, we begin the process of water damage cleanup and restoration. Here, we use top-of-the-line equipment and certified personnel to get your home back on its feet as quickly as possible. We work closely with you to ensure that you are satisfied with the results.

Final Walk-Through 

Once we feel the job is done, you will be given a full walk-through to examine the end result of our work. Should you have any further concerns or complaints, you can voice them here.

SERVPRO of N. Ft. Myers / Punta Gorda brings industry-leading expertise and equipment to each and every restoration job we take. If you've recently had a fire, water, or mold damage emergency in your home, contact us at (941) 575-5910 today to find out how we can help.

Wednesday, January 13, 2016

Water Damage: Mastering The Basics

By Steve Rone

One of the most overwhelming issues that can impact your property is water damage. In addition to wreaking havoc on the structural integrity of your home or office, water damage can give rise to mold growth. However, learning about water damage and how to completely remove it from your property can enable you to preserve your sanity, save money, and resume your regular lifestyle. Obtain the information you need regarding water damage by reviewing the quick outline provided for you below:

Water Damage: Identifying The Causes
Several factors can lead to water damage to your property. Some of them include:

• Poor ventilation
• Leaking pipes
• Excessive condensation
• Humidity
• Damp basements
• Roof leakages
• Damp carpets
• Flooding
• Delaminating materials (such as rusting metal and plywood)

Water Damage Categories
There are three basic categories of water damage. They include:

1. Clean water
This type of water damage transpires when a tub or sink overflows. Clean water is not a health hazard.

2. Gray water
This category includes water that is discharged from washing machines and dishwashers. It can also come from sinks and bathtubs. Gray water is often contaminated and can thus become a health hazard.

3. Blackwater
This type of water typically comes from sewage. It is very unsanitary and can contain numerous toxins and organisms that cause disease.

Water Damage And Mold
One of the problems that water damage can pose in your home or office is mold. This is the case because mold thrives in the damp, moist environment created by excess standing water. This is why it is vital to address and resolve all water damage issues as soon as they surface.

Water Damage Clean Up Services
There are several distinct services that water damage restoration professionals can offer once your residential or commercial property is hit. Some of them include:

• Water extraction
• Structural drying
• Floor drying
• Water damage repair
• Water damage restoration
• Carpet cleaning
• Upholstery cleaning
• Sewage Remediation
• Sewage cleanup
• Mold inspections
• Mold remediation
• Stain removal
• Odor removal
• Content restoration

Call SERVPRO Immediately
Water damage is no laughing matter. In fact, it is a serious issue that you must address immediately to preclude your property from suffering severe devastation and destruction. The company to call for fast, friendly water damage restoration services is SERVPRO. Our IICRC-certified technicians will offer you the precise, professional remediation work that gets your property back in pristine condition with stunning speed and sophistication. We're ready to assist you immediately, so contact us today.

Other related articles:
Cape Coral Water Damage: Everything You Need to Know
Some Causes and Advice for Water Damage in Your North Fort Myers Home
Hire a Professional for Water Damage Jobs in Punta Gorda
Technical Aspects of Water Damage Restoration in Ft Myers